Frequently Asked Questions
If you prefer, you can also ask your questions by calling our customer service ( 858) 413-8888
Which areas do you service?
At the moment, Trip Limo Service offers its services to airports, homes, businesses, hotels, parties, and evenings out throughout San Diego, Orange County, Los Angeles, and the whole Southern California region.
Are visitors paying a lot for our service?
No, it’s not excessively pricey; our goal with our black car service is to offer luxury and comfort at reasonable costs.
How can I make a reservation? What are my options?
It’s easy to make a car service reservation with Trip Limo. Enter your travel information and choose the service and vehicle type you desire using our online booking system. You can also make a reservation by giving our customer support hotline a call at (858) 413-8888. Our staff is available to help with your reservation and respond to any inquiries.
Does your pricing apply to each car or each passenger?
Each car is factored into our prices. When you make your reservation, we inquire how many people will be traveling in order to ensure that the car can fit every person comfortably and safely..
Why is using a private vehicle service unique when traveling?
Comfort, security, privacy, and style are all combined while using a premium car service. In addition to being a stylish and convenient mode of transportation, car services are symbols of luxury.
Which policies apply to cancellations of trip limo services?
For most reservations, we provide a flexible cancellation policy; there are no penalties if you cancel up to 24 hours before to your scheduled pickup time. There may be differences in the cancellation policy for specific services or events.
Which payment methods are accepted by you?
Cash and all major credit cards are accepted. Personal checks or money orders are not accepted at this time.
Is it possible for the driver to give me a travel receipt?
Yes, indeed! A receipt can be given by our drivers while you are traveling. To request that you receive a receipt via email or. Text messaging
My reservation has to be canceled, but I’ve already been charged. How much time will it take for my refund to arrive?
Depending on the credit card and issuing bank, refunds often appear in your account within two business days.
I’m going to be late. For what duration will the driver wait for me?
Because we recognize that unanticipated events may interfere with your plans, we have given our drivers a maximum amount of time to wait past your scheduled pick-up time without charging you more.
For airport pick-ups, our drivers will wait an extra half hour after your planned arrival time so you can get your belongings, etc. When traveling abroad, we advise scheduling your pick-up time for 30 to 45 minutes after the plane arrives to allow for customs clearance.
When picking up passengers from locations other than the airport, our drivers are permitted to wait up to ten minutes in order to pack the car and head out without being charged extra.